Ten years ago there were a lot of articles about why design should get a ‘seat at the table’. Us designers have always felt like design is a serious endeavour and we wanted others to feel the same. We saw its power and importance but the ‘Chiefs’ weren’t yet taking…
Way back in April, in the midst of lockdown, we spoke with the Royal Academy of Arts (RA) as they were questioning how to adapt this year’s Summer Exhibition for reduced visitor numbers. We responded by hypothesizing five digital approaches that would enhance the overall experience. The approaches are rooted…
Qualitative research is typically conducted in-person, in a lab environment. There is a general consensus that meeting participants face-to-face provides a richness that is difficult to achieve otherwise. In some cases that can be true. …
Summary: In this article we’ll look at how some museums are approaching the design and organisation of their navigation on desktop.
Museums are often large, amorphous organisations. When designing a museum website this poses a challenge for information architecture and the design of navigation. With their strong physical location, the…
A period of time filled with promise, a sense that anything is possible, a warm urgency that fills the gut, a mass of energy waiting to get out.
Exerting the energy, containing it, managing it, running with it, and playing with it. It feels like progress, like we’re doing what…
Behavioural design is the application of behavioural science to the design of a product or service. In many cases designers are already applying some of these concepts to their work. It may be that they aren’t fully aware of the prior research, frameworks and methodologies, and that’s OK. But when…
Humans are particularly good at socialising. Over thousands of years we’ve developed a complex set of behaviours that enable us to converse, convey thoughts and ideas, debate, and relate to one another. …
When putting together a kit for conducting research keeping things simple is my top priority. Each tool in the kit needs to serve a specific purpose to justify carrying it between sessions. In the end, all you really need is a good dictaphone. But of course research sessions aren’t always…
As my colleague walked the participant out of the room and back to reception, I sat reflecting on the interview. I felt a warm glow, it reminded me why I love doing what I do — to help solve people’s problems. …
I started 2018 full of blind ambition, a giant canvas that barely fit through my front door, an aspiration to paint a masterpiece on it, and not much clue what I was doing. The result was an unconfident piece.
I was sort of obsessed with a single line motif and…
